Frequently Asked Questions
To access the VPN please refer to the documents listed below.
VPN Access for Windows (PDF)
VPN Access for Macintosh (PDF)
VPN Access for OSX (PDF)
The UNT network is protected by firewall that blocks access to most campus resources. The VPN client is required to remotely access computing resources including remote desktop, file shares, individually licensed engineering software packages. VPN requires a valid/active UNT EUID account in addition to permissions to specific resources. For more information please contact CENG IT Services for additional information.
Passwords can be reset by the owner of the account 24/7. To reset an expired EUID password click on the provided link "reset password" located here: ams.unt.edu . If additional assistance is required please contact the UIT helpdesk.
Currently CENG IT Services supports DELL and Apple hardware. Faculty/Staff must contact CENG IT Services to purchase computers and computer related equipment (printers, scanners, peripherals). Students and Researchers must get approval from their faculty or department prior to requesting quotes for computer or computer related equiupment. Please provide any specific hardware or software requirements to ensure hardware specificiations can support the task(s).
ALL software requests must be submitted to CENG IT Services for approval prior to purchasing. This is to prevent purchasing software for already existing licenses. Students and Researchers must gain approval from their faculty or department prior to submitting purchase requests for software.
The University of North Texas contract with Adobe allows faculty and staff to get home use copies. Please visit http://untsystem.onthehub.com and complete the registration. An email confirmation is received and the suite may be downloaded for a minimum cost. Please refer to the site for current pricing.
To get a “turnitin” account please contact CENG IT Services via the support address or website (http://itservices.engineering.unt.edu/requesting-service) and the IT Manager will generate the account. Once the account is created an automatic message is sent to the requester confirming access to the site with instructions for login.